Service Strategy
Our company's products are divided into complete equipment and automation parts.

Pre-sales technical discussion and sales:

Complete equipment: mold protector, visual counter, spider hand plate placing machine.

First, technical pre-sales communication. The company's products are standard products, but they can be slightly customized for special needs. The customization time is about 7 days. Deep customization takes 14 days. The process is discussed at the pre-sales technical level first, and the quotation is issued after the final plan is determined. After the down payment, the manufacturing starts, the manufacturing is completed and the delivery is completed, and the balance is paid after acceptance.

Automation parts: IO card, industrial computer.

5 days of shipment, this product is a standard product, the function is the existing function, and it will be shipped after the full payment is paid.

After-sales technical support:

During the customer's use, the software finds common bugs, remote support guidance, and if necessary, upgrade the software, all of which are free of charge. The hardware is free of charge for repair or replacement during the warranty period, and the freight is paid by the buyer.
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